IGNITING YOUR POTENTIAL ........ to achieve

ENHANCED CUSTOMER SERVICE & CARE ........ improving the bottom line

MYSTERY SHOPPING ..........catalyst for changed workplace behaviour and management practices

HANDBAG OF LIFE ..........a framework to guide and inspire on life’s daily journey in business / the workforce

Michelle Pascoe is an Accredited Professional Speaker of the National Speakers Association of Australia and is the New South Wales, Immediate Past President

With over 16 years of running her own small business, delivering her own training programs and other services that her company OOPS ofers. Michelle has also presented her workshops in the Women in Business programs for Department of State and Regional Development, NEIS programs for Wesley and Mission.

Michelle's very distinctive approach of identifying through personal experience as a business owner, her fantastic manner of story telling to give relevant examples and very humoristic approach to presenting, energises the audience and they leave fully charged.

Michelle delivers high energy and high-content workshops engaging her audiences, leaving them enthused, empowered and their potential ignited.

Michelle is a forward thinker and is always looking for opportunities and trends that will influence how she plans for the future, she is very well aware that what works well now will not necessarily work well in six months for her and her audience