Michelle’s role as a serial mentor for the DSRD Women in Business program and her engaging workshops for the Women in Business Growth Strategy has assisted participants and made a strong impression;
“She made a very enthusiastic impact on my thoughts on customer service”
“Initially, I wondered how the topic could be sustained and enjoyable. I’ve been left panting for more”.
Coaching and Mentoring
Developing and retaining organisational talent is a key ingredient to business success. Contributing increasingly to this “recipe” is the practice of mentoring.
But what is a mentor, what essential qualities do they need and how is a successful mentoring program developed and embedded in an organisation?
Michelle Pascoe the principal of OOPS in this workshop answers these fundamental questions in a lucid and engaging manner, providing the motivation to establish a relevant program.
Additionally, OOPS has developed a companion Coaching program focussed on weekly meetings for mentors, to assist with the program’s implementation.
Who Should Attend
This practical and empowering workshop is targeted at senior management and staff with qualities / capacity to lead, motivate and counsel fellow staff members.
Outcomes
An understanding of mentoring in the workplace, the rewards, the motivations and the key qualities of successful mentors.
The motivation to pursue / embed a mentoring program
Topics Covered in this Workshop include:
- What is a mentor?
- What qualities does a mentor exhibit?
- The role of mentoring in the development and retention of organisational talent.
- Mentoring and organisational culture
- The mentoring process (How mentors do it)
- Developing and embedding a mentoring program
