“Just wanted to let you know I enjoyed this morning’s meeting and Michelle’s talk. Please pass on my thanks to Michelle for an engaging talk on an area I need a lot of advice. I enjoyed it and found it a little bit daunting when I realise how much I haven’t done in the area of contacting prospects! She’ll keep us honest. I’ll be reading her book.”
Creative Learning Solutions
Business Relationships at Sunrise (BRAS) - Macarthur
Customer Service and Leadership Training
Michelle Pascoe the principal of OOPS is an Accredited Workplace Trainer and Assessor, writes and presents all her own material, tailoring each workshop for clients individual needs.
Each workshop is based on three hours, however can be customised for your individual needs.
The Methodology for Each Workshop
Learning tools used in these interactive workshops include; workbook, role playing, team and communication building games, real case scenarios.
These modules also include guidelines for continuing self assessment and skill development.
Workshops
Workshops include:
