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Welcome to OOPS!
Optimum Operating Procedures and Services (OOPS) was established in 1994 as a training company and has developed over the years into an expert in the Club Industry throughout NSW and New Zealand.
We offer a broad range of services within the Hospitality Industry that are congruent with a purposeful outcome. We endeavour to use new technologies to help you access all the relevant information that you require to make your club and business successful.
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I am delighted to report it received a great response from delegates. In fact, a number of managers at the conference were keen to use the book as a reward and training aid for staff and encouraged me to “spread the word”. The book was developed by OOPS in collaboration with seventeen senior managers in Australia and New Zealand who each answered six questions about their career and the industry.
The result was insightful, honest and inspiring stories that are inspirational and motivational. The contributors cover everything from achieving a work family balance to dealing with changing legislation and new technology.
These are people you would love to sit down with your staff and share their stories, challenges and successes. They offer invaluable advice for newcomers, established staff members or those aspiring to a management role. If you are interested in incorporating the book into staff training or using it as part of a staff reward or recognition program click on the “My Book” and place your order
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Updates
Michelle Pascoe is an International Trainer and Speaker.
OOPS is a leading expert in the Hospitality Industry.
You can reach her at michelle@oops.net.au
Sample Podcast
Links:
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